Shopping Guide for Roots (roots.com)

Introduction

Roots is a premium outdoor lifestyle brand that offers a wide range of apparel, leather goods, accessories, and footwear. Established in Canada, Roots is known for its high-quality products that blend the brand’s heritage of craftsmanship with modern design. This guide will walk you through various aspects of shopping at Roots, from redeeming promo codes to finding the best deals.

Redeeming a Promo Code

1. Visit Roots Website: Go to roots.com.
2. Shop for Products: Add your desired items to the cart.
3. Go to Cart: Click on the cart icon to view your cart.
4. Enter Promo Code: Look for the "Promo Code" or "Discount Code" field.
5. Apply Code: Input your promo code and click "Apply" to see the discount reflected in your total.
6. Proceed to Checkout: Finally, click on "Checkout" to proceed with your transaction.

Troubleshooting Promo Codes

1. Double-Check the Code: Make sure you have entered the code correctly, without any spaces.
2. Expiration Date: Ensure that the promo code is still valid and hasn't expired.
3. Eligibility: Check the terms and conditions of the promo code to ensure that your items qualify for the discount.
4. One Use Only: Some promo codes can only be used once per customer.
5. Contact Support: If all else fails, reach out to Roots customer service for assistance.

Stacking and Combining Promo Codes

Currently, Roots does not allow the stacking or combining of multiple promo codes in a single order. Only one promo code can be used per purchase.

Expert Coupon Hacks

1. Sign Up for Newsletter: Join the Roots email list to receive exclusive offers and updates.
2. Join the Loyalty Program: Enroll in Roots’ loyalty program to earn points and receive member-only discounts.
3. Social Media: Follow Roots on social media platforms like Instagram, Facebook, and Twitter for special promotions.
4. Seasonal Sales: Shop during seasonal and holiday sales for significant discounts.
5. Price Match: Check if Roots offers price matching to get items at the best available price.

Holiday Sales

Roots frequently offers sales during seasonal and holiday periods, such as:

• Black Friday and Cyber Monday: Expect substantial discounts on a wide range of products.
• Boxing Day: Another opportunity for deep discounts post-Christmas.
• Back to School: Deals on items ideal for students.
• End of Season Sales: Discounts on remaining seasonal inventory.

Best Way to Find Deals

1. Sales Section: Visit the "Sale" section of the Roots website for current discounts.
2. Email Alerts: Sign up for email alerts to be the first to know about upcoming sales.
3. Coupons and Deals Websites: Browse third-party coupon websites for additional promo codes.
4. Flash Sales: Watch for flash sales announced on Roots' homepage or via email.

Return Policy

Roots offers a flexible return and exchange policy:

• Within 30 Days: Most items can be returned within 30 days of purchase.
• Original Condition: Items must be in their original, unworn condition with tags attached.
• Proof of Purchase: A receipt or proof of purchase is required for returns.
• Exchanges: Exchanges can be made in-store or online.
• Refunds: Refunds will be processed to the original method of payment.

For more detailed information, visit the Roots Returns & Exchanges page.

Contact Information

For any questions or concerns, Roots customer support can be reached via:

• Customer Service Phone: 1-800-208-0521
• Email: Fill out the contact form available on the Roots website
• Live Chat: Available on the Roots website during business hours

About Roots

Roots was founded in 1973 in Toronto, Canada, drawing inspiration from the rugged beauty of Algonquin Park. The brand has built a reputation for quality and craftsmanship, offering a diverse line of clothing, leather goods, and accessories that marry comfort and style. With over four decades of history, Roots continues to be a beloved brand for those seeking authentic and durable outdoor lifestyle products.