Shopping Guide for EBY

Introduction

Welcome to EBY, where we believe in empowering women through seamless and comfortable underwear. Founded by women for women, EBY offers a variety of bras, panties, and bodysuits that are designed to make you feel confident and comfortable. Explore our elegant and functional collections, designed with seamless technology for a perfect fit.

Redeeming a Promo Code

Follow these simple steps to redeem your promo code at EBY:

1. Add Items to Your Cart: Browse through our products and add your desired items to the shopping cart.
2. View Cart: Click on the cart icon located at the top right corner of the website to view your cart.
3. Proceed to Checkout: Click the "Checkout" button to proceed.
4. Enter Promo Code: On the checkout page, you'll find a box labeled "Promo Code" or "Discount Code".
5. Apply Code: Enter your promo code in the box and click "Apply".
6. Complete Purchase: Ensure the discount is applied and proceed to complete your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, try the following troubleshooting tips:

• Check Expiry Date: Ensure the promo code is still valid and hasn't expired.
• Verify Minimum Purchase Requirements: Some promo codes require a minimum purchase amount.
• Correct Code Entry: Ensure there are no typos and that the code is entered correctly.
• Terms and Conditions: Read the terms and conditions of the promo code to ensure your order qualifies.
• Contact Customer Support: If the promo code still doesn’t work, reach out to EBY’s customer service for assistance.

Stacking and Combining Promo Codes

Please note that EBY typically does not allow stacking or combining of multiple promo codes on a single order. Each order can usually only utilize one promo code at a time. Check the terms and conditions of the promo codes for any exceptions.

Expert Coupon Hacks

Here are some expert tips for saving money while shopping at EBY:

• Sign Up for the Newsletter: Subscribe to EBY’s newsletter for exclusive discounts and early access to sales.
• Join the Membership Program: Consider joining EBY’s membership program for additional savings, free shipping, and other perks.
• Refer a Friend: Take advantage of referral programs to earn discounts for both you and your friend.
• Follow on Social Media: Follow EBY on social media platforms for special promotions and flash sales.

Holiday Sales

EBY offers seasonal and holiday sales, including:

• Black Friday and Cyber Monday: Significant discounts on a wide range of products.
• Christmas and New Year: Special holiday deals and promotions.
• Valentine’s Day: Promotions on select items.
• Anniversary Sales: Exclusive deals to celebrate EBY’s anniversary.

Best Way to Find Deals

To find the best deals at EBY:

• Visit the Sale Section: Check out the "Sale" section on the website for discounted items.
• Use Email Alerts: Sign up for email alerts to receive notifications about exclusive deals and sales.
• Follow Social Media Accounts: Stay updated with the latest offers by following EBY on social media.
• Check Coupon Websites: Look for valid EBY promo codes on reputable coupon websites.

Return Policy

EBY strives to ensure customer satisfaction with every purchase. Here’s an overview of the return policy:

• Return Period: Items can be returned within 30 days from the date of delivery.
• Condition: The items must be unworn, unwashed, and in their original packaging.
• Procedure: Contact EBY’s customer support to initiate a return and obtain a return authorization.
• Refund Process: Refunds will be processed within 5-7 business days after the returned items are received. Shipping costs are non-refundable.

Contact Information

For any inquiries or assistance, you can contact EBY's customer support:

• Email: support@shop.joineby.com
• Phone: (888) 499-8426
• Operating Hours: Monday to Friday, 9 AM to 5 PM EST

About EBY

EBY, co-founded by Sofia Vergara and Renata Black, aims to revolutionize the underwear shopping experience while empowering women globally. A portion of every purchase goes to supporting microfinance loans for women, fostering entrepreneurship and uplifting communities worldwide. With a commitment to comfort, style, and social impact, EBY stands as a unique and empowering choice for women’s intimates.

We hope this guide makes your shopping experience at EBY smooth and enjoyable. Happy shopping!