Shopping Guide for Sterly Hair (sterlyhair.com)

Introduction

Welcome to Sterly Hair, your ultimate destination for premium hair products and accessories. At Sterly Hair, we pride ourselves on offering high-quality hair extensions, wigs, and other hair care items that cater to diverse styles and preferences. In this guide, we'll walk you through various aspects of shopping on our website, helping you make the most of your experience.

Redeeming a Promo Code

1. Browse the Store: Start by adding your desired items to the shopping cart.
2. View Cart: Click on the shopping cart icon at the top-right corner to view your selections.
3. Apply Promo Code:
   • Locate the "Promo Code" box on the checkout page.
   • Enter your promo code in the designated field.
   • Click "Apply" to see your discount reflected in the order total.
4. Complete Purchase: Proceed with the checkout process by entering your payment and shipping information.

Troubleshooting Promo Codes

If your promo code isn't working:

1. Check Expiry Date: Ensure the promo code is still valid and hasn't expired.
2. Review Terms and Conditions: Some promo codes may have specific requirements or restrictions (e.g., minimum purchase amount, specific products).
3. Correct Spelling: Make sure that the promo code is entered exactly as it appears, with no extra spaces or typos.
4. One-time Use: Confirm whether the promo code is single-use or has already been redeemed.

If problems persist, contact our customer support for assistance.

Stacking and Combining Promo Codes

At Sterly Hair, only one promo code can be used per order. Promo codes cannot be stacked or combined with other discounts unless explicitly stated in the terms and conditions of the promo code.

Expert Coupon Hacks

• Sign Up for the Newsletter: Receive exclusive offers and latest updates by subscribing to the Sterly Hair newsletter.
• Follow on Social Media: Follow us on social media platforms like Instagram and Facebook for periodic promotions and flash sales.
• Bundle Purchases: Look for bundle deals on hair extensions and care products to save more.
• Seasonal Sales: Keep an eye out for holiday and seasonal sales to snag great deals.
• Referral Programs: Refer friends and earn discounts on future purchases.

Holiday Sales

Sterly Hair often participates in various seasonal and holiday sales, including:

• Black Friday/Cyber Monday: Significant discounts on a wide range of products.
• Christmas/New Year: Special holiday bundles and markdowns.
• Summer/Winter Sales: Seasonal sales events with exclusive offers.

Make sure to mark your calendar and check for announcements on our website and social media channels.

Best Way to Find Deals

1. Newsletter: Stay informed about the latest deals by subscribing to our newsletter.
2. Social Media: Follow Sterly Hair on social media for real-time updates on promotions and sales events.
3. Website Banners: Regularly visit the website and check for promotional banners or pop-ups.
4. Customer Reviews: Read customer reviews for insights into best-selling products that might have periodic discounts.

Return Policy

Sterly Hair is committed to ensuring your complete satisfaction. Our return policy includes:

• Return Window: Returns are accepted within 30 days of purchase.
• Condition: Items must be unused and in their original packaging.
• Process: Contact our customer support to initiate a return, and you will receive detailed instructions.
• Refunds: Once the returned item is received and inspected, a refund will be processed to the original payment method.

Contact Information

For queries or assistance, you can reach out to Sterly Hair's customer support:

• Email: support@sterlyhair.com
• Phone: 1-800-123-4567
• Address: 1234 Hair Blvd, Hair City, HC 56789
• Social Media: Direct message on Facebook or Instagram for quick responses.

About Sterly Hair

Sterly Hair was founded in 2010 with the mission to provide top-quality hair products to individuals seeking to enhance their natural beauty. Over the years, we have grown to become a trusted name in the hair care industry, known for our commitment to quality, customer satisfaction, and innovation in hair technology. Our diverse product range caters to every style and occasion, making us a one-stop solution for all your hair care needs.

Thank you for choosing Sterly Hair. Happy shopping!