Shopping at & Other Stories (stories.com) Guide

Introduction

& Other Stories is a fashion brand offering a wide range of clothing, shoes, bags, accessories, and beauty products for women. Known for its stylish and versatile collections, the brand aims to inspire women to create their own personal style stories, with each item carefully designed to offer unique aesthetics catered to various tastes and preferences.

Redeeming a Promo Code

1. Select Items to Purchase:

   • Browse through the selection of items and add your desired products to the shopping cart by clicking the "Add to Cart" button.

2. Go to Cart:

   • Once you have added all desired items, click on the "Cart" icon located in the upper-right corner of the website to review your selections.

3. Proceed to Checkout:

   • After reviewing your cart, click the "Checkout" button to begin the checkout process.

4. Enter Promo Code:

   • On the checkout page, you’ll find a field labeled "Promo Code" or "Discount Code."
   • Enter your promo code into this field and click "Apply."

5. Complete Purchase:

   • The discount should be applied to your total amount. Proceed by entering your shipping and payment details to complete the purchase.

Troubleshooting Promo Codes

• Code Expiry: Ensure that the promo code has not expired by checking the validity date.
• Eligibility: Some promo codes may have specific terms and conditions, such as a minimum purchase amount or applicability to particular items/categories.
• Typographical Errors: Double-check for any typos or errors when entering the promo code.
• One-Time Use: Certain promo codes can only be used once per customer. Ensure it hasn’t been previously used.

If the promo code still isn’t working, contact customer support for assistance.

Stacking and Combining Promo Codes

& Other Stories does not typically allow multiple promo codes to be used in one order. Only one promo code can be applied per purchase unless explicitly stated otherwise in the promotional terms.

Expert Coupon Hacks

1. Sign Up for Newsletters: Sign up for & Other Stories’ newsletter to receive exclusive discounts, updates on new arrivals, and special offers.
2. Follow on Social Media: Follow & Other Stories on social media platforms like Instagram, Facebook, and Twitter for flash sales, exclusive promo codes, and upcoming event details.
3. Seasonal Sales: Keep an eye out for annual sales, typically around holidays such as Black Friday, Cyber Monday, and end-of-season sales.
4. Referral Program: Look for referral programs where you can get discounts by introducing friends to the store.
5. Student Discounts: Check if & Other Stories offers student discounts through services like UNiDAYS.

Holiday Sales

& Other Stories frequently offers significant discounts during holiday seasons, including:

• Black Friday and Cyber Monday: Look for substantial markdowns on a wide range of products.
• End-of-Season Sales: At the end of each season, clearance sales often feature deep discounts on seasonal items.
• Christmas and New Year: Holiday sales typically run through late December and early January, offering deals on winter collections.

Best Way to Find Deals

• Website’s Sale Section: Regularly check the sale section on the website where you can find marked-down items.
• Email Alerts: Subscribe to email notifications for updates on flash sales, promotions, and back-in-stock alerts.
• Coupon Websites: Use reliable coupon websites for potential discount codes and special offers.
• Mobile App: Download & Other Stories’ mobile app if available, which might offer app-exclusive deals and notifications.

Return Policy

& Other Stories offers a flexible return policy:

• Return Period: You can return items within 30 days of receiving your order.
• Condition: Items should be in their original condition with all tags attached.
• Process: Fill out the return form included in your package and use the provided return label to send back the items.
• Refund: Once the return is processed, you will receive a refund to the original payment method. Note that shipping costs may not be refundable.

Contact Information

For any inquiries or assistance, contact & Other Stories’ customer support:

• Email: customerservice@stories.com
• Phone: +1 (855) 264-3800
• Live Chat: Available on the website during business hours
• Hours of Operation: Typically Monday through Friday, 8:00 AM to 8:00 PM (CET)

About & Other Stories

Founded in 2013 and part of the H&M Group, & Other Stories offers a diverse range of collections designed in ateliers in Paris, Stockholm, and Los Angeles. Each collection represents the distinct aesthetic of its city of origin, providing customers with a variety of fashion-forward, high-quality pieces that cater to different styles and tastes, all while maintaining a conscious approach to fashion.