Shopping Guide for Twisted Lily

Introduction

Welcome to Twisted Lily, a premier destination for niche and indie fragrance enthusiasts. At Twisted Lily, you’ll find a thoughtfully curated selection of perfumes, candles, and beauty products from around the globe. Twisted Lily is dedicated to providing an exceptional shopping experience for fragrance lovers, offering both classic favorites and new discoveries.

Redeeming a Promo Code

1. Browse the Store: Start by browsing the various categories available on Twisted Lily and add desired items to your cart.
2. View Cart: Once you’ve added all items to your cart, click on the shopping cart icon at the top-right corner of the page to view your cart.
3. Proceed to Checkout: Click the "Checkout" button to proceed.
4. Enter Promo Code: On the checkout page, you will find a field labeled "Promo Code" or "Discount Code." Enter your promo code here.
5. Apply Code: Click the "Apply" button next to the promo code field. Ensure that the discount has been correctly applied to your order total.
6. Complete Checkout: Fill in your shipping details, select a payment method, and finalize your purchase.

Troubleshooting Promo Codes

• Check Expiry Date: Ensure that the promo code has not expired.
• Eligibility: Some promo codes are applicable only on specific items or categories. Verify if your items qualify.
• Case Sensitivity: Promo codes are often case-sensitive. Enter the code exactly as provided.
• One-Time Use: Confirm whether the promo code has already been used in a previous order.
• Contact Support: If you’ve tried all of the above and the code still isn’t working, contact Twisted Lily's customer support for assistance.

Stacking and Combining Promo Codes

Generally, Twisted Lily does not allow the stacking or combining of multiple promo codes on a single order. You can only use one promo code per purchase. Choose the promo code that provides the greatest benefit to you.

Expert Coupon Hacks

1. Sign Up for the Newsletter: Subscribe to Twisted Lily’s newsletter to receive exclusive discounts, new product announcements, and occasional promo codes.
2. Follow on Social Media: Follow Twisted Lily on platforms like Instagram and Facebook where they often share promotions and special deals.
3. Buy Gift Sets: Look for bundled gift sets which often offer a better value than purchasing individual items.
4. Loyalty Programs: Check if Twisted Lily offers any loyalty or reward programs for frequent shoppers.

Holiday Sales

Twisted Lily frequently runs seasonal and holiday sales, where you can snag great deals. Look out for special promotions around:

• Black Friday
• Cyber Monday
• Valentine’s Day
• Mother’s Day
• Holiday Season (December) Check their website and subscribe to their newsletter to stay informed about these sales.

Best Way to Find Deals

1. Clearance Section: Visit the "Sale" or "Clearance" section of the website for discounted items.
2. Newsletter: Subscribe to the newsletter to get first-hand information about upcoming sales and exclusive deals.
3. Social Media: Follow Twisted Lily on social media platforms to get timely updates on flash sales and promotions.
4. Shop Early: During major sales events, shop early to ensure the best selection and availability of popular items.

Return Policy

Twisted Lily has a customer-friendly return policy:

• Returns: Items can be returned within 30 days of delivery for a full refund.
• Condition: Items must be unopened, unused, and in original packaging.
• Process: Contact Twisted Lily to initiate a return and receive further instructions. You may need an RMA (Return Merchandise Authorization) number for your return.
• Refunds: Refunds are processed within several days after Twisted Lily receives and inspects the returned items. Return shipping costs are usually the responsibility of the customer unless the return is due to a mistake by Twisted Lily.

Contact Information

For any assistance or inquiries, you can contact Twisted Lily's customer support:

• Email: support@twistedlily.com
• Phone: 1-888-8FRAGRANCE (1-888-837-2472)
• Contact Form: Available on the "Contact Us" page of their website.
• Business Hours: Customer service is typically available Monday to Friday, 9 AM to 5 PM (EST).

About Twisted Lily

Founded with the mission of making niche fragrances accessible, Twisted Lily has become a beloved hub for perfume aficionados. The store offers an array of artisanal and luxury fragrances sourced from the most reputable perfume houses worldwide. Committed to the art of scent, Twisted Lily is known for its curated selection and excellent customer service, making it a go-to for those seeking unique and high-quality fragrances.

Happy Shopping at Twisted Lily!