Shopping Guide for Caudalie (ca-en.caudalie.com)

Introduction

Caudalie is a prestigious French skincare brand renowned for its natural and eco-friendly products made from grape and vine extracts. The brand offers a wide range of products like cleansers, moisturizers, serums, and more, all designed to promote healthier, glowing skin.

Redeeming a Promo Code

Shopping at Caudalie can be even more rewarding when you use promo codes. Here’s a step-by-step guide on how to redeem them:

1. Select Your Products: Browse through the catalog and add your desired skincare items to the shopping cart.
2. View Cart: Once you're done shopping, click on the shopping cart icon at the top-right corner of the website.
3. Enter Promo Code: Locate the "Promo Code" field, usually found below the list of items in your cart.
4. Apply Code: Enter your promo code and click "Apply". Your discount should be reflected in the total amount.
5. Checkout: Proceed with the checkout process by clicking "Proceed to Checkout".

Troubleshooting Promo Codes

Promo codes can sometimes be tricky. Here are some tips to help if yours isn't working:

• Check Expiration: Promo codes may have an expiration date. Ensure that the code you're using is still valid.
• Verify Terms: Some promo codes have specific terms and conditions, like a minimum purchase requirement or restrictions on certain products.
• Double-Check Code: Make sure there are no typos or errors when entering the promo code.
• One-Time Use: Some promo codes can only be used once per customer.
• Contact Support: If your promo code is still not working, contact Caudalie's customer support for assistance.

Stacking and Combining Promo Codes

On ca-en.caudalie.com, it is generally not possible to stack multiple promo codes in a single order. Always choose the promo code that offers the best discount for your specific purchase.

Expert Coupon Hacks

Maximize your savings at Caudalie with these clever hacks:

• Sign Up for Emails: Subscribe to Caudalie’s newsletter and get exclusive offers directly in your inbox.
• Rewards Program: Join the MyCaudalie Rewards Program to earn points on every purchase, which can be redeemed for discounts or free products.
• Free Samples: Check if you can select free samples with your order at checkout.
• Bundle Deals: Look out for gift sets and bundle deals that offer significant savings compared to buying items individually.
• Social Media: Follow Caudalie on social media platforms for flash sales, special promotions, and discount codes.

Holiday Sales

Caudalie offers special deals and discounts during holiday seasons such as Black Friday, Cyber Monday, and Christmas. To take advantage of these, visit their website during these periods or sign up for their newsletter to be notified of upcoming sales events.

Best Way to Find Deals

• Website: Regularly visit the "Special Offers" section on Caudalie’s website.
• Newsletters: Subscribe to the Caudalie newsletter for early access to sales and exclusive promotions.
• Social Media: Follow Caudalie on Facebook, Instagram, and Twitter for the latest news and promo codes.

Return Policy

Caudalie offers a 30-day return policy from the date of receipt. Products must be unused, in their original packaging, and accompanied by the original receipt. To initiate a return:

1. Contact Support: Reach out to Caudalie's customer service to obtain a Return Merchandise Authorization (RMA).
2. Repackage Items: Place the items securely in the original packaging and include the RMA.
3. Ship Items: Follow the shipping instructions provided by customer service to send the items back.

Refunds are usually processed within 7-10 business days after the return has been received and inspected.

Contact Information

For any questions or issues, you can reach out to Caudalie's customer support:

• Email: Contact Form
• Phone: 1-866-826-1615
• Hours: Monday to Friday, from 9 AM to 7 PM EST.

About Caudalie

Caudalie was founded in 1995 by Mathilde and Bertrand Thomas in Bordeaux, France. The brand harnesses the natural potency of grapevine and grape extracts to create eco-friendly and effective skincare products. Upholding a commitment to sustainability, Caudalie supports various environmental initiatives and strives to create beauty products with minimal environmental impact.

Happy shopping at Caudalie! Enjoy the benefits of luxurious and eco-conscious skincare.