Shopping Guide for EcoFlow (eu.ecoflow.com)

Welcome to EcoFlow, your one-stop shop for innovative portable power solutions. This guide is designed to help you navigate the website, make the most of promotional offers, and find the best deals while shopping.

Introduction

EcoFlow specializes in portable power solutions, including solar generators, power stations, and accessories. Their products are designed for outdoor enthusiasts, emergency preparedness, and anyone needing reliable power on the go.

Redeeming a Promo Code

Saving with a promo code at EcoFlow is easy! Follow these steps:

1. Browse Products: Add the items you wish to purchase to your shopping cart.
2. Cart/Checkout: Click on the shopping cart icon at the top right of the page to view your cart.
3. Enter Promo Code: In the "Discount code" field, enter your promo code and click "Apply."
4. Verify Discount: Ensure that the discount is applied to your order total.
5. Proceed to Checkout: Complete the checkout process as usual.

Troubleshooting Promo Codes

If your promo code isn't working, consider the following tips:

• Check Expiration: Ensure the code is still valid and not expired.
• Read Terms: Make sure the items in your cart meet the promo code's terms and conditions.
• Character Accuracy: Double-check for any typos or incorrect characters in the promo code.
• One-Time Use: Confirm that the code hasn't been used already or is restricted to one use per customer.

If all else fails, contact EcoFlow's customer support for assistance.

Stacking and Combining Promo Codes

Unfortunately, EcoFlow does not allow stacking or combining multiple promo codes in a single order. Only one promo code can be used per purchase.

Expert Coupon Hacks

Here are some expert tips to maximize your savings at EcoFlow:

1. Newsletter Sign-Up: Subscribe to EcoFlow's newsletter for exclusive deals and announcements.
2. Seasonal Sales: Take advantage of major holiday sales such as Black Friday, Cyber Monday, and Christmas for significant discounts.
3. Social Media: Follow EcoFlow on social media platforms for exclusive offers and flash sales.
4. Bundle Deals: Look out for bundle offers, which can provide more value for your money compared to purchasing individual items.

Holiday Sales

EcoFlow typically offers special promotions during major holidays. Keep an eye out for sales around:

• Black Friday & Cyber Monday: Exceptional deals on a wide range of products.
• Christmas: Holiday discounts perfect for gifts.
• Summer Sales: Discounts on outdoor and portable power solutions ideal for summer adventures.

Best Way to Find Deals

To find the best deals at EcoFlow:

• Visit the Sale Section: Regularly check the "Sale" section on the website.
• Join the Newsletter: Sign up for the email newsletter for early access to promotions.
• Follow on Social Media: Stay updated through their social media channels for last-minute deals and exclusive offers.
• Create an Account: Sometimes registered users receive exclusive discounts.

Return Policy

EcoFlow offers a 30-day return policy from the date of purchase. To make a return:

1. Initiate Return: Contact customer service to start the process.
2. Return Authorization: Obtain a Return Merchandise Authorization (RMA) number.
3. Ship Items: Send the items back in their original packaging.
4. Refund: Upon receiving and inspecting the returned items, EcoFlow will process your refund.

Note: Shipping charges are typically non-refundable unless the return is due to an EcoFlow error.

Contact Information

For any queries or assistance, you can reach EcoFlow's customer support through:

• Contact Form: Available on the website here.
• Email: support@ecoflow.com
• Phone: +1 (800) 368-8604

Customer support is available during business hours for prompt assistance.

About EcoFlow

EcoFlow was founded in 2017 with a mission to provide portable and clean power solutions. The company's flagship products, like the DELTA and RIVER series, have set new standards for performance and reliability in the industry. Committed to sustainability and innovation, EcoFlow continues to develop cutting-edge technology to meet the world's growing energy needs.

Happy Shopping!💚