Shopping at Zola: A Complete Guide

Introduction

Welcome to Zola! Zola (zola.com) is an all-in-one wedding registry, planning, and retail store. It offers a range of products for engaged couples planning their big day and setting up their homes, including home goods, kitchenware, electronics, and experiences. Whether you're here to build your dream registry or to shop for quality items, Zola provides a seamless and enjoyable shopping experience.

Redeeming a Promo Code

Step-by-Step Instructions

1. Navigate to Zola's website: Open your web browser and go to zola.com.
2. Select your items: Browse through the website and add the items you wish to purchase to your cart.
3. View your cart: Click on the cart icon located at the top right corner of the page.
4. Proceed to checkout: Click on the "Checkout" button within the cart page.
5. Enter promo code: In the checkout process, you will see a field labeled "Promo Code" or "Discount Code."
6. Apply promo code: Enter your promo code into the field and click "Apply."
7. Verify discount: Ensure that the discount has been applied to your order total.
8. Complete purchase: Continue with the checkout process to finalize your purchase.

Troubleshooting Promo Codes

Tips for Resolving Issues

• Check the expiration date: Ensure that the promo code is still valid and hasn't expired.
• Correct entry: Double-check for any typos or errors in the promo code entry.
• Eligibility: Ensure the promo code applies to the items in your cart. Some codes may have specific restrictions or minimum purchase requirements.
• One-time use: Verify if the promo code is for one-time use only and if it has already been used.
• Contact support: If the code still doesn’t work, reach out to Zola's customer support for assistance.

Stacking and Combining Promo Codes

Zola generally does not allow the stacking or combining of multiple promo codes on a single order. Each order typically only accepts one promo code. Make sure to choose the code that offers the greatest discount or benefits for your purchase.

Expert Coupon Hacks

Tips and Tricks for Saving Money

• Email newsletters: Subscribe to Zola's newsletter to receive exclusive offers and promotions directly in your inbox.
• Sign-up discounts: Look for sign-up offers and welcome discounts for first-time shoppers.
• Referral programs: Utilize referral programs to earn discounts both for you and the person you refer.
• Social media: Follow Zola on social media platforms (Instagram, Facebook, Twitter) to stay updated on flash sales and special promotions.
• Seasonal sales: Shop during major sales events such as Black Friday, Cyber Monday, and end-of-season sales for significant discounts.

Holiday Sales

Zola often runs special promotions and discounts during various holidays and seasonal events. Keep an eye out for sales events such as:

• Black Friday and Cyber Monday: Significant discounts and site-wide sales.
• Valentine's Day: Offers on romantic gifts and experiences.
• Wedding season sales (Spring and Summer): Deals on wedding essentials and registry items.
• End-of-year clearance: Discounts on last-chance items as the year comes to a close.

Best Way to Find Deals

• Zola Deals Page: Visit the "Deals" or "Offers" section on Zola's website for all current promotions and discounted items.
• Email Alerts: Subscribe to Zola's email list for the latest updates on sales and exclusive discounts.
• Social Media: Follow Zola on social platforms to catch announcements of limited-time deals and flash sales.
• Third-Party Coupon Sites: Browse reputable coupon websites for verified Zola promo codes and discounts.

Return Policy

Zola has a customer-friendly return policy. Here are the key points:

• Standard Returns: Most items can be returned within 90 days of delivery for a full refund provided they are unused and in their original packaging.
• Non-returnable Items: Some items such as personalized or custom-made products may not be eligible for returns.
• Process: Initiate a return via your Zola account by accessing the order details and selecting the item(s) you wish to return.
• Shipping: Zola provides a prepaid return shipping label for convenience.

For more details, visit Zola's Return Policy.

Contact Information

Customer Support

• Email: support@zola.com
• Phone: 1-408-657-ZOLA (9652)
• Live Chat: Available on the website during business hours.

About Zola

Zola was founded in 2013 by Shan-Lyn Ma and Nobu Nakaguchi with a vision to reinvent the wedding registry experience, making it easier and more enjoyable for couples. Over the years, Zola has expanded its offerings to include wedding planning tools, invitation and paper goods, and an array of home products, making it a one-stop-shop for couples preparing for their special day and beyond.

Happy shopping and planning with Zola!