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šWelcome to ChinoDesignStore!āØ
šAbout Our MacBook Casesš
ā¢ Macbook cases are made of eco-friendly material Thermoplastic polyurethanes, which have excellent properties of high tension, high tensile strength, toughness, aging resistance, oil resistance, water resistance, and mildew resistance.
šPersonalization & Notes:
ā¢ Check your model size on the bottom of your laptop, like "A1xxx" before purchase. PLEASE be careful when placing your order and choose your model correctly.
ā¢ Please contact me if you have any questions about the model number!
ā¢ Please add your personalized message in the personalization box or in the "Seller's Note" message box at checkout. Please double check spelling.
ā¢ Personalization position: Centered at the bottom by default.
ā¢ The font color defaults to the same color as in the image.
ā¢ Our MacBook cases are handmade, so we can't guarantee that the pattern on each case will be exactly the same.
ā¢ In order to ensure that the order can be made smoothly, after sending the preview image, if we do not receive your reply within 48 hours, we will make the order for you according to the preview image. Thank you very much for your support and understanding.
ā¢ Due to the lighting at the time of shooting, and the photos show the color a little differently on each monitor, so the product may have some color difference.
ā¢ Please leave a message if you have other needs.
šReturn and Exchange Policy:
We made a mistake with the order, the package was damaged on delivery.
ā¢ Return Policy: We confidently stand behind the quality of our products and guarantee our workmanship at 100%. If any problems arise from our side, we will handle them by providing a free replacement.
ā¢ Please note that we do NOT ACCEPT returns or offer refunds for customer errors such as selecting the wrong size, design, or color, or providing an incorrect address.
ā¢ Cancellation: Order cancellations are accepted for 2 hours after purchase BEFORE it goes into production. As our products are personalized according to each customer's requirements, CANCELLATION IS NOT ACCEPTED once the order goes into production. We kindly request that you carefully review the description and size charts attached before placing your order to avoid any misunderstandings.
ā¢ If you encounter any issues with your order, please don't hesitate to reach out to us. We are committed to resolving any concerns promptly and working together to find a solution.
š”š
ā¢ As honest sellers, we value every customer and respect their satisfaction. We appreciate your 5-star positive feedback on our profile after you receive your item. If, by any chance, you encounter any issues with your order, please reach out to us for the best possible assistance before leaving a rating of 4 stars or lower.We are committed to providing excellent support and closely monitoring your order to ensure your complete satisfaction.
Thank you for choosing us! We wish you happy shopping! Happy day!šš
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