ALL SALES ARE FINAL. No exchange or returns. New Condition with slight scuffs on the soles. No ankle straps Reviews say: fit true to size. However, if you run in between sizes, please size 1/2 down. (For example: If you are in between size 8 and size 8.5, please go for size 8) Heel Height: 2.5 inches or 6.3 cm If you'd like further information on any of the sample sale shoes, please email us at contact@bellabelleshoes.com