Customization Service — Made for You! At AXOLOM, we know one thing matters most: how it feels to you. Sometimes standard options just aren't enough — and that's where customization comes in. Whether it's color, textures, or special features, we're here to help you create something that truly fits you. What You Can Customize We're always open to your ideas. Common requests include: Custom skin tones Structural upgrades (like moveable testicles, sliding foreskin, etc.) Detail refinements - extra painting. Size or proportion adjustments Not sure if your idea is possible? Just ask — we're happy to explore it with you. How It Works Talk to Us First Reach out before ordering to confirm your customization idea. Place Your Order Leave clear notes at checkout with your requirements. Confirm Again Send us your order number so we can double-check everything with our production team. We Make It for You Your custom piece will be carefully crafted and shipped once ready. Production & Shipping Production time: about 7 - 15 days Shipping time: about 12 - 18 days. (Delivery may vary depending on location.) Important Notes — Please Read To make sure everything goes smoothly, please: Record an unboxing video when your package arrives (no cuts or edits) This helps us support you if anything goes wrong. Handle with care Silicone is soft and can be damaged by sharp objects like nails or zippers Paint details may fade over time This is normal wear, not a defect, NO free replacement on this issue. After-Sales Note: Customization is a made-for-you service. Once the product is confirmed in good condition upon arrival, normal wear or damage during use is not covered by our return&refund policy. Let's Build Something Better Together! We understand how important these details are, we're always willing to hear your ideas, needs, and feedback — because that's how we keep improving and creating better products for you. Have something in mind? Reach out to us anytime!