Shipping Protection

This item is not eligible to be purchased using discount codes 12volt.Solutions is not responsible for lost, damaged, or stolen items. Add Shipping Protection to ensure your items are insured. 💢️ What happens if your package is lost, stolen or damaged 💢️ Every day 1.7 million packages are stolen or lost in the US, costing businesses $25 million daily. Despite some retailers and package delivery companies making an effort to stop porch piracy, much of this burden is still put on the consumer. Keep reading here... If you purchase our SHIPPING PROTECTION We will file a claim with the shipping company and then send out a replacement item within 24 hours (M-F) to you. Instead of waiting for the shipping company to complete their investigation, we ship your replacement out ahead of time. Our team will handle the claim and work directly with the shipping. The shipping company will proceed with their investigation as usual and may contact you for additional details. If you do NOT purchase the Shipping Protection We will start a claim with the shipping company and start an in house investigation. We require 3 business days (M-F) to conduct an in house investigation. If you are concerned about theft, please purchase the Shipping Protection or use a shipping address to a business or other safe place. We are not responsible for lost, stolen, damaged or mis-delivered packages. SHIPPING TERMS can be found here