Detailed Guide for Shopping at Charles & Keith (charleskeith.com)

Introduction

Charles & Keith is a renowned fashion retailer specializing in women's footwear, handbags, accessories, and more. With trendy designs and quality products, it has become a go-to store for fashion-forward individuals. Shopping on their website, charleskeith.com, is a convenient way to browse their latest collections and exclusive online offerings.

Redeeming a Promo Code

To redeem a promo code on charleskeith.com, follow these steps:

1. Shopping Cart: Add your desired items to your shopping cart.
2. View Cart: Click on the shopping cart icon in the top right corner of the website to view your cart.
3. Enter Promo Code: In the shopping cart page, you will see a field labeled "Promo Code" or "Discount Code".
4. Apply Code: Enter your promo code in the provided field and click "Apply".
5. Verify Discount: Ensure that the discount has been applied to your total.
6. Proceed to Checkout: If the discount is correctly applied, proceed to checkout to complete your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, try the following tips:

• Check Expiry Date: Ensure the promo code hasn't expired.
• Minimum Spend Requirement: Some promo codes require a minimum spend to be valid.
• Product Exclusions: Certain items may be excluded from discounts.
• Correct Code: Double-check the code you've entered for any typos.
• One-Time Use: Ensure the promo code hasn't already been used.
• Contact Support: If all else fails, contact customer support for assistance.

Stacking and Combining Promo Codes

Charles & Keith generally only allow one promo code per order. Combining multiple promo codes is typically not permitted. Always check the terms and conditions associated with each promo code for specific details.

Expert Coupon Hacks

1. Sign Up for Newsletter: Subscribe to the Charles & Keith newsletter to receive exclusive offers and early access to sales.
2. Join Loyalty Programs: Look out for any loyalty or reward programs that might offer special discounts or points for future purchases.
3. Follow on Social Media: Follow Charles & Keith on social media platforms for promotional announcements and exclusive deals.
4. Abandon Cart: Sometimes, if you leave items in your cart without completing the purchase, you might receive a reminder email with a discount code.
5. Student Discounts: Check if the store offers student discounts through platforms like UNiDAYS or Student Beans.

Holiday Sales

Charles & Keith offers various seasonal and holiday sales, including:

• Black Friday: Significant discounts and exclusive deals.
• Cyber Monday: Extended online sales following Black Friday.
• Christmas/New Year Sales: Special promotions during the holiday season.
• Mid-Year Sales: Discounts on selected items around mid-year.
• End-of-Season Sales: Reductions on past season collections to make way for new arrivals.

Best Way to Find Deals

To find the best deals at Charles & Keith:

• Website: Regularly check the “Sale” section on their website.
• Newsletter: Subscribe to their newsletter for updates on sales and special offers.
• Social Media: Follow on social media for real-time deal updates.
• Deal Websites: Check coupon and deal websites for any additional discount codes.

Return Policy

Charles & Keith allows returns within a specified period, typically:

• Return Window: Returns are usually accepted within 30 days of purchase.
• Condition: Items must be unused, with tags intact, and in their original packaging.
• Process: Initiate the return process through the "Returns" section on their website.
• Refund: Once the return is processed and approved, refunds are issued to the original payment method.

Always refer to their website for the most current return policy details.

Contact Information

If you need assistance, you can contact Charles & Keith’s customer support through the following methods:

• Contact Form: Use the contact form available on their website.
• Email: Send an email to their customer service.
• Phone: Call their customer service hotline (check the website for the current number).
• Live Chat: Use the live chat feature on their website for instant support.

About Charles & Keith

Founded in 1996 by siblings Charles and Keith Wong in Singapore, Charles & Keith began as a local shoe store and has since grown into a global brand. The company focuses on delivering high-quality fashion for modern women, emphasizing innovative designs and affordability. Today, Charles & Keith operates numerous stores worldwide and has a strong online presence, making it accessible to fashionistas everywhere.

Happy shopping at Charles & Keith!