Guide to Shopping at CitizenM

Introduction

Welcome to CitizenM, a pioneer in affordable luxury accommodation. CitizenM focuses on innovative design, state-of-the-art technology, and exceptional guest experiences. Whether you're traveling for business or leisure, CitizenM provides a unique environment for modern travelers.

Visit their website: citizenm.com

Redeeming a Promo Code

Redeeming a promo code on CitizenM is straightforward. Follow these steps to ensure you get the best deal:

1. Navigate to CitizenM.com: Open your preferred web browser and go to citizenm.com.
2. Select Your Stay: Enter your destination, check-in, and check-out dates, and select the number of guests.
3. Choose Your Room: Browse through the available options and select the room that suits your needs.
4. Proceed to Checkout: Click on the "Book Now" button to proceed to checkout.
5. Enter Promo Code: On the booking summary page, you will see a field labeled "Promo Code." Enter your code in this box and click "Apply."
6. Verify Discount: Ensure the discount has been applied to your total before completing your booking.
7. Complete Booking: Follow the remaining prompts to finish your booking process.

Troubleshooting Promo Codes

If your promo code isn't working, consider the following troubleshooting tips:

1. Check Expiration Date: Ensure that the promo code is still valid and has not expired.
2. Correct Entry: Double-check that you've entered the code exactly as it appears, with no extra spaces or typos.
3. Eligibility: Confirm that your booking meets all the requirements for the promo code (e.g., minimum stay, location-specific codes).
4. Single Use: Some promo codes can only be used once per account.
5. Contact Support: If all else fails, reach out to CitizenM customer support for assistance (details below).

Stacking and Combining Promo Codes

Currently, CitizenM does not allow the stacking or combining of multiple promo codes in a single order. Only one promo code can be applied per booking.

Expert Coupon Hacks

1. Subscribe to Newsletter: Sign up for CitizenM's newsletter to receive exclusive discounts and early access to special promotions.
2. First-Time Users: Keep an eye out for any special offers that are available for first-time users.
3. Social Media: Follow CitizenM on social media platforms to stay up-to-date with flash sales and promotions.
4. Holiday Specials: Check for special holiday promos and deals (more details below).

Holiday Sales

CitizenM offers various seasonal and holiday sales throughout the year. These can range from discounted stays to added amenities. Common periods for these sales include:

• Black Friday & Cyber Monday: Look for significant discounts during the Thanksgiving weekend.
• End of Year Sales: Post-Christmas and New Year's deals are often available.
• Special Celebrations: Discounts around major public holidays like Valentine's Day, Easter, and more.

Best Way to Find Deals

1. Official Website: Regularly check the CitizenM website for the latest offers.
2. Email Alerts: Subscribe to their mailing list for notifications on upcoming sales and exclusive offers.
3. Third-Party Deal Sites: Websites like RetailMeNot and Honey may list additional CitizenM coupons and promotions.
4. Social Media: Follow CitizenM on platforms like Facebook, Instagram, and Twitter for timely updates on deals and promotions.

Return Policy

CitizenM’s return policy is straightforward for accommodations:

• Cancellation Policy: The cancellation policy varies depending on the rate you book. Some rates offer free cancellation up to 24 hours before your stay, while others might be non-refundable.
• Modifications: You can modify your booking via the website or by contacting customer service, subject to the terms of the rate booked.

Please review the specific terms and conditions related to your booking for detailed information.

Contact Information

If you need help, you can reach out to CitizenM’s customer support team:

• Phone: +31 20 811 7080 (International)
• Email: reservations@citizenm.com
• Contact Form: Available on the Contact Us page of the website.

About CitizenM

CitizenM was founded in 2008 with a mission to disrupt the traditional hotel industry by offering affordable yet stylish accommodation. The hotel brand is known for its cutting-edge design, high-tech amenities, and emphasis on community spaces. Offering locations worldwide in major cities, CitizenM caters to urban travelers seeking luxury without the exorbitant price tag.

For more details, visit about CitizenM.