Naadam Shopping Guide

Introduction

Welcome to Naadam! Naadam is an online store specializing in sustainable, high-quality cashmere clothing. The brand prides itself on ethical practices, sourcing the finest fibers directly from herders in Mongolia, and offering luxurious yet affordable knitwear for men and women.

Redeeming a Promo Code

Redeeming a promo code at Naadam is simple. Follow these steps:

1. Add Items to Your Cart

   • Browse the website and add your desired items to your shopping cart by clicking the "Add to Cart" button.

2. View Your Cart

   • Click on the shopping cart icon located at the top right corner of the page to view your selected items.

3. Proceed to Checkout

   • Once you are satisfied with your selections, click the "Checkout" button to begin the checkout process.

4. Enter Your Promo Code

   • On the checkout page, you will see a field labeled "Promo Code" or "Discount Code."
   • Enter your promo code into this field and click "Apply."

5. Complete Your Purchase

   • After the promo code is applied, you will see the discounted total. Complete the required shipping and payment information, then click "Place Order" to finalize your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, try the following steps:

1. Check Expiration Date

   • Make sure the promo code hasn't expired.

2. Review Terms and Conditions

   • Ensure you meet the requirements for the promo code, such as a minimum purchase amount or specific product categories.

3. Check for Typos

   • Double-check the code for any typing errors.

4. One Code at a Time

   • Confirm that you are only entering one promo code as Naadam typically doesn't allow stacking coupons.

5. Contact Customer Support

   • If you've tried everything and the code still isn't working, reach out to Naadam's customer support for assistance.

Stacking and Combining Promo Codes

Unfortunately, Naadam does not allow multiple promo codes to be used in a single order. Only one promo code can be applied per transaction.

Expert Coupon Hacks

Here are a few tips to maximize your savings while shopping at Naadam:

• Sign Up for the Newsletter

  • Subscribe to Naadam’s newsletter to receive exclusive offers, promotional codes, and updates on new arrivals and sales.

• Follow on Social Media

  • Follow Naadam on social media platforms like Instagram, Facebook, and Twitter for potential flash sales and special promotions.

• Shop the Sale Section

  • Visit the "Sale" section on the website for discounted items.

• Seasonal Sales

  • Take advantage of seasonal and holiday sales where you can find substantial discounts on select items.

• Join the Loyalty Program

  • Check if Naadam offers a loyalty program for regular customers that can provide additional savings.

Holiday Sales

Naadam often has special sales during major holidays such as Black Friday, Cyber Monday, and other seasonal events. Sign up for their newsletter and follow them on social media to stay updated on upcoming sales and promotions.

Best Way to Find Deals

To find the best deals at Naadam, consider the following strategies:

• Newsletter Subscription

  • Be the first to know about exclusive discounts and upcoming sales by subscribing to the Naadam newsletter.

• Sales Section

  • Regularly check the "Sales" section on the website for markdowns.

• Social Media Announcements

  • Follow Naadam on social media for real-time updates on sales and special offers.

Return Policy

Naadam has a customer-friendly return policy. You can return unworn, unwashed items within 30 days of purchase for a full refund. Here’s how:

1. Initiate a Return

   • Visit the Naadam website and navigate to the "Returns" section.

2. Fill Out the Return Form

   • Complete the return form with necessary details such as order number and reason for return.

3. Print Return Label

   • Print the return shipping label provided.

4. Pack Your Items

   • Repack the items in their original packaging, if possible, and include the return form.

5. Ship Your Return

   • Attach the return shipping label to the package and drop it off at your nearest shipping carrier.

Once Naadam receives and processes your return, you will receive a refund to your original payment method.

Contact Information

If you need assistance, you can reach out to Naadam's customer support through the following channels:

• Email: support@naadam.co
• Phone: +1 (888) 790-8644
• Live Chat: Available on the website during business hours
• Mailing Address:
  • Naadam
  • 270 Lafayette St, Suite 1005
  • New York, NY 10012

About Naadam

Naadam was founded with the mission to democratize cashmere. By sourcing directly from Mongolian herders, Naadam cuts out the middleman and reinvests profits into sustainable practices and fair wages for herders. The brand is dedicated to providing high-quality, luxurious cashmere products that are both environmentally friendly and socially responsible, making luxury fashion accessible to everyone.

Enjoy shopping at Naadam, and don’t forget to take advantage of the various ways to save money while maintaining a sustainable wardrobe!