♥♥ PLS Note: ♥♥ Note: We are not responsible for taxes! ♥♥ Our flower walls are durable, and can be used multiple times for other occasions. Backdrop stand is NOT included. ♥♥ Fedex / DHL / UPS delivery time is 4-7 working days ! (Weather, customs, holidays will be delayed 2-3 days! ) Due to different monitors or lighting problems, the color of products may be slightly different color from the picture. But please understand that color difference is not a reason for return or exchange, thank you! And Due to hand measure, the size may have 2-3cm error ! ♥♥ Regarding the size, please refer to the size options! ♥♥ The flower wall of the main picture size is 8 ft x 8ft. If you have special requirements ! ! ! Please communicate with us , or leave me a message of your personalized customization in the order ! ! ! ♥♥ We need 2-3 days to process your order! If your order above $600 , we will ship your package via FedEx express, and you do not need to pay for extra shipping fee. DHL express delivery time is 4-7 working days ! If your order is less $600 , Our Standard Shipping delivery time is 10-20 days ！ ♥♥ About after-sales service: 1. Since this product is made to order, we do not accept any unreasonable returns. 2. We do not accept returns that orders have already been shipped! 3. A little difference in color or difference in size of 1-3cm, will not be returned! 4. We accept return applications for product quality issues, 5. We accept applications for returns if the package is delayed for more than 10 days. 6. Three hours after the order is confirmed, we will no longer accept the order cancellation request. Our premium flower wall on cloth fabric is perfect to decorate any special event, including weddings, bridal & baby showers, and birthdays. 1) If Unfortunately, sometimes the flowers fall off, but hot glue will easily attach them back to the durable plastic panel. Due to packing and shipping, flowers may appear flattened at first, however, by simply running your fingers through the flowers this will fluff and rejuvenate the silk flowers back to life. 2) From being packaged and stored in a warehouse, place panels in a well-ventilated area for 1-2 hours to allow the silk flowers to breathe. 3) Long exposures to the elements (sun, rain, wind, etc) may damage the flowers so it is recommended to limit duration in extreme climates. Extreme hot weather (high temperature) will make hot glue melt. Store flowers in a cool place. If multiple colors are purchased, store each flower color separately as dyes may transfer. ♥♥ FINALLY, IT IS IMPORTANT! Please do not open any reports and cases, please contact us in time for any questions, We will give you a reasonable solution! thanks ！