Please allow 5-8 weeks once your order has been placed for us to fulfill and ship. Personalize your handbag with a hand-painted portrait of your pet. The Kaia Bag features a zipper closure, antique gold hardware, and suede lining.  All custom items are FINAL SALE. No returns or exchanges. See important information from ordering your bag to fulfillment windows outlined below.  1. Pet images must be full body - no obstructions. See example in this product page for reference. One pet per handbag.2. Any accessories including clothing, collars, leashes, or toys the pet is wearing or holding will be included in the portrait. If you would like these items excluded, please email customercare@staud.clothing.